Customer Care  
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Whistleblower Policy
 
Whistle-Blowing Complaints
This page serves as a guide for Asian Finance Bank Berhad’s (AFB) staff and stakeholders to report a whistle-blowing complaint to the management of AFB for action
 
Objectives
1. To raise serious and genuine concern(s) over any wrongdoings within the Bank and to report unlawful conduct, misconduct, malpractices, violation of any legal or regulatory provisions, financial mismanagement, accounting irregularities, etc. without fear of victimization, harassment, discrimination or intimidation rather than overlooking the concern(s) or ‘blowing the whistle’ outside the Bank.
 
2. To reassure that the concern(s) raised will be handled with high confidentiality. The complainant will be protected from reprisals or victimization if they had made a disclosure in good faith.
 
3. To provide avenues for all staff and all stakeholders to raise genuine concern(s) and receive feedback on any action taken, whereby for any reason that they cannot make use of other existing avenues or channels.
 
Confidentiality
The identity of parties reporting a Whistle-blowing complaint will be kept confidential. The Bank will protect the confidentiality of all concerns raised in good faith by the staff and all stakeholders. The Bank will treat all disclosures in a confidential and sensitive manner.
 
Acting in Good Faith
AFB expects all parties to act in a good faith and have reasonable grounds when reporting a whistle-blowing complaint. If allegations are proven to be malicious, parties responsible may be subject to appropriate action, up to and including legal action, where applicable.
 
Protection from Retaliation
The Bank will not tolerate harassment or victimization and will treat such harassment, victimization or detrimental actions against any complainant as gross misconduct.
 
Whistle-Blowing Channels
 
eMail mail BAC-Chairman@asianfinancebank.com
Form eform Whistle Blowing E-Form Link
 
Address:
Strictly Private & Confidential” and “For Your Eyes Only”
CHAIRMAN OF BOARD AUDIT COMMITTEE
LEVEL 2, PODIUM BLOCK, KENANGA INTERNATIONAL,
JALAN SULTAN ISMAIL, 50250 KUALA LUMPUR,
MALAYSIA.